# Vendor Terms & Conditions
Effective Date: [Insert Date]
These Vendor Terms & Conditions govern the relationship between Keydial and all vendors, resellers, partners, or white-label users using the Keydial platform.
## 1. Vendor Eligibility
To become a vendor, you must:
* Provide accurate business information.
* Submit requested verification documents if required.
* Operate legally under applicable laws.
## 2. Vendor Services
Vendors may use Keydial services to:
* Manage customer communication
* Provide WhatsApp-based solutions
* Resell white-label services
* Build chatbot and automation workflows
## 3. Vendor Responsibilities
Vendors agree to:
* Maintain ethical business practices.
* Ensure customer data confidentiality.
* Avoid spam or unauthorized marketing.
* Comply with WhatsApp and Meta policies.
* Provide genuine business information.
## 4. Restricted Activities
Vendors must not:
* Send unsolicited or illegal promotional messages.
* Use fake or misleading branding.
* Resell services for illegal purposes.
* Abuse platform resources.
## 5. White Label Usage
Vendors using white-label services:
* May customize branding within permitted limits.
* Must not claim ownership of Keydial technologies.
* Must comply with all licensing terms.
## 6. Payments & Subscription
* Vendors are responsible for timely payments.
* Failure to pay may result in account suspension.
* Certain services may require advance payment.
## 7. Commission & Revenue
If applicable:
* Commission structures may change with notice.
* Payouts are subject to verification and compliance review.
## 8. Account Suspension
Vendor accounts may be suspended for:
* Spam activities
* Customer complaints
* Violation of laws or policies
* Fraudulent activity
* Misuse of WhatsApp APIs
## 9. Confidentiality
Vendors must protect all customer information and confidential business data.
## 10. Limitation of Liability
Keydial is not responsible for:
* Vendor business losses
* Customer disputes
* Third-party platform restrictions
* Revenue loss due to policy violations
## 11. Termination
Keydial reserves the right to terminate vendor partnerships at its sole discretion if policy violations occur.
## 12. Updates to Vendor Terms
These terms may be modified periodically. Continued platform use constitutes agreement to updated terms.
## 13. Contact Information
Keydial Vendor Support
Phone: +91 90112 01333
Website: https://whatsapp.keydial.in